Fax: 704-973-9248                      Office: 704-900-3354                              info@alarca.com
                                                     Charlotte Residential Property Management Experts
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Frequently Asked Questions (FAQs) and

Rental Application Process

CLICK HERE TO GET A PRINTABLE COPY OF OUR RENTAL APPLICATION

Can you briefly describe the Rental Application Process?
  • Find a unit; inspect the interior; submit an application; post a security deposit; pay the first month's rent; sign a lease.
  • Review our vacancy list and select one or more units you are interested in. Our entire list is available on this website, at our office (2624 West Blvd) or from one of our Leasing Agents by phone or in person.
  • Inspect the interior of the unit you are interested in. Everyone must inspect the specific unit he/she is interested in before submitting a Rental Application. For some properties keys are available at our office weekdays between 10:00am - 4:00pm . You will need a Photo ID and $25 cash for the key deposit. Other properties will require an appointment.
  • Complete a Rental Application which is available on this website, or from one of our Leasing Agents on weekdays.
  • You will need to show a Photo ID and have a valid Social Security Number.
  • Our Application Fee is $35 per adult.  We do not accept credit or debit cards for application fees.
  • We process each Rental Application as quickly as possible. Generally, all background checks are completed in 24-36 hours.
  • Assuming that all vacancy repairs are completed, you can move into your new home as soon as your Application is accepted.
  • Each Applicant is required to post a Security Deposit and sign a lease before moving into their unit. The amount of the security deposit varies by property and rental rate but is typically equal to one month's rent. Ask your Leasing Agent for more details.

How do I see a property?

  • Every applicant must inspect the specific unit he/she is interest in before submitting a Rental Application.
  • Keys are available weekdays from our office (2624 West Blvd).
  • Directions to our office are available on this site.
  • You will need a Photo ID and $25 cash for the key deposit.

Do I inspect the unit before submitting an application?

  • Yes.
  • In fact, we do not accept Rental Applications until the applicant has personally inspect the specific unit he/she is interested in.

How long does the Application Process take?

  • Rental Applications are available on this website or at our office (2624 West Blvd).
  • Completing the application takes about 15-25 minutes.
  • Processing the application generally takes 24-36 hours.

What do I need to bring to complete a Rental Application?

  • Photo ID
  • Valid Social Security Number
  • $35 Application Fee (Cash, Personal Check, or Money Order)
  • Proof of marriage if the husband & wife have different last names.

How much is the Application Fee?

  • $35
  • Cash, Personal Check, Money Order

How much is the Binder and Security Deposit?

  • The Binder is equal to the first month's rent. It must be posted at the time of application.
  • The Security Deposit varies by property and rental rate. It can vary from $200 to a full month's rent. Ask your Leasing Agent about specific vacancies.

What is a Binder?

  • Good faith money posted as part of the Rental Application process.  A binder does not hold a property.
  • If accepted, the binder amount is applied to the first month's rent, although the applicant must deposit the required "security deposit" before taking occupancy.
  • In the event the applicant fails to take possession after the rental application is accepted, the binder is forfeited as liquidated damages.

When do I have to pay/post the binder?

  • When you submit the Rental Application.
  • Either with cash, money order, or personal check. 

Does Alarca Realty accept VISA/MasterCard?

  • YES, we do accept VISA and MasterCard for rental payments
  • We also offer online payment via electronic check for your monthly rental payments

Briefly describe your Income, Credit & Rental History policies.

  • Each adult applicant must have a valid Social Security Number.
  • Applicants must have verifiable monthly income from a local employer equal to or greater than three times (3x) the monthly rental rate.
  • Any non-employment or passive income must be guaranteed.
  • Applicants must have a history of satisfactory rent payments and occupants with all previous landlords.
  • Applicants must have given sufficient notice-to-vacate at their last address.
  • Judgments and evictions from any previous landlord are considered bad credit.

How long will you 'hold' a unit?

  • Within 48 hours of an application being accepted, the lease must be signed and the security deposit paid.  Once the lease is signed and the security deposit is paid, we will 'hold' a vacancy for up to 30 days.

What do I do if I see repairs that I want made?

  • Applicants must personally inspect the property and, as part of the application process, request any repairs they desire.
  • Repair requests approved by Alarca Realty become mutually Agreed To Contingencies of the Rental Lease, provided there are at least ten (10) working days between agreement and occupancy.
  • Any repair request added after submission of the Rental Application may not be completed prior to occupancy and can be accomplished at the convenience of the maintenance personnel.

How long are your leases?

  • Generally, 12 or 24 months.
  • Leases revert to month-to-month tenancy at the end of the initial term unless the owner and the resident agree to a longer term.

What about pets?

  • The owner of each property reserves the right to prohibit or limit the number, size and type of pet allowed at the property.
  • Typically, more than 1 pet or pets that weigh more than 25 pounds are not allowed, even in single-family houses.
  • If the owner and agent agree to a pet, an additional pet deposit and signed Pet Addenda will be required.
  • The following dogs are considered vicious and we can NEVER - under any circumstance - agree to allow one of these pets at a property - they are Akita, Chow, Pit Bull a.k.a Staffordshite Terrier, Presa Canario, Rottweiler, Sharpei, and Wolf Hybrids.

Do I need Renters Insurance?

  • Yes, this is the best way to protect your furniture, clothing, appliances and personal belongings. Tenant's Form Homeowners Insurance also provides liability protection to you for a very nominal rate.

How do I turn 'on' the utilities?

  • Complete information about electricity, natural gas, water & sewer, telephone, cable tv, garbage collection and even how to changing your driver's license and licence tag are found in our Utilities section.

How much to the local utilities generally charge for their utility deposits?

  • Complete information about all local utilities is found in our Utilities section.

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