Electricity
Duke Power Company
526 South Church Street
Charlotte, N.C.
28202
- 24-hour Customer Service Line: 800-777-9898
- Deposit required for connection. Deposits vary depending on
credit history and type of service. Deposit may be waived with good
credit and/or a letter from a previous power company.
- To turn on new service (Open An Account): Click here
- To transfer service: Click here
- To close an account: Click here
- Automated Payment Plan (APP): Click here
or call 704-594-9400
- Equal Payment Plan (EPP): Click here
or call 704-594-9400
- Payment Locations (for payments only): Click here
Natural Gas
Piedmont Natural Gas Company, Inc.
4339 South Tryon Street
Charlotte,
N.C. 28217
- 24-hour Customer Information Center: 704-525-3882 or 1-800-752-7504
- Deposit required and varies depending on type of service and
anticipated usage.
- Piedmont Natural Gas Billing Questions: Click here
- Automated Payment Plan (APP): Click here
- Equal Payment Plan: Click here
Water & Sewer
Charlotte-Mecklenburg Utilities Department (CMUD)
600 East Fourth
Street
Charlotte, N.C. 28202
- Customer Service: 8 am to 6 pm: 704-336-2211
- Connection fee of $32.50 will appear on your first month's
bill.
- Online New Service Request: Click here
- Automated Payment Plan (APP): Click here
Telephone & DSL Internet Services
Local telephone service is primarily provided by Bell South. Other
telephone companies do operate in the local market. See the Customer
Guide section of any local phone book for a complete list of Local
Service Providers.
Bell South
200 S. College Street
Charlotte, N.C. 28202
- Sales, billing & service: 704-780-2355 or 1-800-767-2355
- 24-hour Automated Customer Service: 704-780-2500
There
is no deposit. However, there will be a connection fee based on the type
of service and it will appear on your first month's bill. You will need
to select a long distance carrier separately.
- Ordering Options Online: Click here
- DSL and Dial-Up Internet Access: Click
here
- Bell South also provides an Automated Payments service, you
will be required to register to use this option: Click here
Cable TV & Internet Services
The primary cable television provider is Time Warner Cable but there
are several other providers.
Time Warner Cable
316 East Morehead St.
Charlotte, N.C. 28202
- Customer Service: 704-377-9600
There will be an installation
fee and first month's charge to be paid at the time of hookup.
Installation is By Appointment Only. Charges vary depending on the type
of service.
- Time Warner Website: Click
here
Garbage Collection
Solid Waste Services Department
City of Charlotte
100 Ott Street
Charlotte, N.C. 28205
- Customer Service: 704-336-2673
Within the city limits,
garbage collection is included in city property taxes. Roll-out &
recycling contains are provided by the City and are rolled or placed at
the curb once a week. Information on the day of the week for pickup is
available through Customer Service. Apartments and some condominiums
typically have dumpsters onsite.
- For information about when your garbage (inside the City
limits) will be picked up, click here
for the current Collection Schedule Zone Map.
Driver License & Vehicle Registration
N. C. Dept. of Motor Vehicles
1100 New Bern Ave.
Raleigh, N.C.
27699
- 24-hour Customer Service Line: 919-715-7000
- NC Dept of Motor Vehicles Newcomers Guide: Click here
- NC Dept of Motor Vehicles Office Locations: Click here
DRIVER LICENSE:
- New to North Carolina: Click here
- Moving Within North Carolina: Drivers must notify the DMV of
all address changes within 60 days after the change occurs. You must
visit a driver license office within the time period to obtain a
duplicate license reflecting your new address. Click here for a list of the DMV offices.
VEHICLE REGISTRATION:
- New to North Carolina: Click
here
- Moving Within North Carolina: You must inform the NC DMV of a
change of address within 60 days. The Change of Address Form (MVR-24A)
is available online. Just click here for a
copy.
Change of Address Form
U.S. Postal Service
