Is it possible to guarantee happiness?
We think so, at least when it comes to the happiness you get from your professional Charlotte property manager. You need to think about whether your property management partner is meeting your needs, making you feel comfortable with the services they provide, and offering the value and the peace of mind you expect when you work with experienced professionals.
Here are some of the ways to measure whether your current management company is doing a good job and making you happy.
Embrace a Property Management Partnership Philosophy
Property management is a partnership. The rental property owner and the Charlotte property manager need to be on the same page at all times. We know that many property managers feel there must be a win/lose relationship between the owner, tenant, and management company. There’s a mentality that if one party wins, then the other loses.
We don’t do it that way.
We believe we can strive for win/win/win and mutually beneficial agreements all the time.
Tenants Are Assets
Here’s an example of how everyone can win when it comes to owning, renting, and managing your property.
The best asset for any property manager is a good, long-term tenants. As an owner, you want your tenant to be happy. Tenants are happy when they’re provided with attractive, comfortable, and habitable housing. You’re happy because your investment returns are increasing.
It’s impossible to be perfect all the time. But when everyone is working together instead of feeling like they’re on their own, better results can be found for everyone. We guarantee a positive rental experience, and we back it up. Our work is to make sure our clients are happy. When tenants are happy, everything is easier for all of us.
Charlotte Property Management Systems
A good property manager will have policies, procedures, and checklists in place for nearly any situation you can imagine. This will include things you don’t want to think about, like bed bugs and mold and tenant lease violations. We have policies and procedures for those things in place. We know how to respond.
In the rare case that something new comes up, we will document the situation and create some best practices to handle it in the future. Having policies in place leads to better property management.
You need a property management company that’s willing to work hard every day to earn your trust. That trust is Important in property management relationships. Many of our clients have been with us for a decade or more, so the trust has been built up. With new clients, we know it’s a challenge to earn that trust. We work hard to make it happen.
Your property manager can’t make you happy without communication and ensuring you’re on the same page, working towards the same goals. That’s what we do, and if it’s not good enough for a client, we’ll let that owner out of the contract with no penalties and no fees. We’ll also work with your new management company to ensure a smooth transition.