Risk-Free, Guaranteed Property Management Leadership in the Charlote Area

We know, for example, that our clients’ investment return is most impacted by the length of time a resident stays in the home. As such, we work hard to keep our residents happy and help them to remain in your home. Here are just some of the ways maintain an average residency of nearly three years:

• We provide a welcome package to our residents at move-in that includes items to help them maintain and protect your property.
• We deliver periodic care packages to our residents
• We offer renewal incentives to our residents to encourage them to stay in the home
• We provide new HVAC filters to our residents every 2-3 months (at no cost to our clients)
• Sometimes a resident may experience a unique, unexpected hardship. We provide a Resident Assistance Program that helps these residents get back on track and stay in the home

If you’re looking for a local management company that guarantees your results, we can help. If you’re feeling like your current management company isn’t meeting your high standards, we can show you what a full-service property management company can deliver when it comes to results and return on investment.

Let’s face it: Every manager you talk to is going to tell you they deliver the results you desire. What makes us different is that we GUARANTEE it. These are just some of our guarantees:

MONEY BACK GUARANTEE – If you are unhappy for any reason during your first three months with Alarca, simply tell us and we’ll refund any of the standard monthly fees that we have collected.

COMMUNICATION GUARANTEE – We do our best to answer all questions immediately, but this is not always possible. If our team doesn’t reply to you within one business day of an inquiry, we will waive that month’s management fee.

FULL FUNDS DISBURSEMENT GUARANTEE – We believe our clients should receive ALL of their proceeds each month. Unlike most firms, we don’t hold a regular maintenance reserve (typically $500-$1,000). So you’ll get all of your funds every month.

RAPID FUNDS DISBURSEMENT GUARANTEE – Many firms hold your funds until the end of the month before they send them to you. We believe our clients should get their funds as quickly as possible. As such, we disburse our funds on the 11th of each month (the NC Real Estate Commission requires us to ensure the funds have cleared the bank, or we’d send them even earlier!)

PET DAMAGE GUARANTEE – We provide $1,000 of damage protection for any damage an approved pet may cause above the amount of the security deposit. This is at no cost to our client. You can increase this protection to $5,000 for a small monthly fee.

21 DAY LEASING GUARANTEE – Vacant properties are the largest cost to a landlord. We guarantee that we can secure a tenant for your home within 21 days of marketing it. If not, we will waive your first month’s management fee.

PRICE MATCH GUARANTEE – We believe we provide the best value in property management in our area. If you find a lower management fee, we will match or beat it!

We believe full-service management should include communication, transparency, and low tenant turnover. We work hard to protect the condition of your asset and keep your rental income consistent. Success is defined by happy tenants, profitable owners, and a better rental experience for everyone.

Your property management services will always include:

• Rental property marketing and online advertising to keep vacancy low and attract great tenants.

• Rigorous and consistent tenant screening that follows all fair housing laws.

• Routine and preventative maintenance that preserves and increases the value of your asset.

• Emergency responses 24 hours a day and seven days a week

• Lease renewals and negotiations

• Property management accounting, bookkeeping, and financial reports.